This is a service that we offer outside of our normal day to day operations at the shop and is handled via email only. Due to the extremely high volume of remote tuning there will often be at least a 24 hour delay in responses to emails. Expected email delay times will be maintained in the signature section of all email responses so that our remote tuning customers can be properly informed.

Gold Level (standard)

Gold Level is is our standard remote tuning offering and includes up to 8 revisions. This is a complete tune and will include a race fuel tune if requested. Response times vary depending on workload and will always be notated in my signature section in email replies. All correspondence for this process is by email. Detailed instruction for installing the tunes and datalogging will be provided. After 8 revisions there will be a per revision charge.

Titanium

This option is intended for the individual or shop that needs prioritized tuning support and is willing to pay a premium for it. This is an “add on” to our Gold Level tuning option. Except for blackout periods we will attempt to respond to emails within 4 hours, M-F 8am to 5pm. Blackout periods include weekends, holidays, vacation and track events. Response times are currently in the 1-2 hour range or quicker – but this will vary depending on the workload in our shop. This service will also include direct communication via messaging or remote control software if required. This level of support should be scheduled prior to ordering. To utilize this option a “Gold Level” tune must be purchased and this service can be added.

Daily – $150/day – For the customer that would like to have focused tuning support for a day.

Weekly – $500 per week – Intended for the customer with a big build, difficult tune and desiring focused tuning support for a week to get their car dialed in quickly.

Live Remote – $200/hr. – This is for the customer that needs immediate responses in real time. Usually at a track event or a remote dyno session. Two hour minimum.

Remote Tuning Requirements & Policies

To begin the remote tuning process please review and complete the following steps:

Purchase a remote tune:

  1. Purchase a remote tune online here –  Remote Tuning Purchases  
  2. Prioritized Service – We offer prioritized service at an additional cost here – Titanium Options

Required Hardware:

  1. A HPtuners module with credits is required. If you do not own one you can purchase a module w/credits here – Remote Tuning Electronics
  2. If you own a 2015 or newer Mopar you will need an unlocked PCM. If you do not own one you can purchase one here – Remote Tuning Electronics
  3. If you own a 2018 or newer Mopar you will also need a “Bypass” module. There are 2 choices that can be purchased here – Remote Tuning Electronics
  4. A wideband O2 sensor is required for wide open throttle tuning (except Hellcats/Trackhawks/Demons). There are several options here – Remote Tuning Electronics

Documentation 

  1. All remote tuning customers must complete the “Remote Tune Checklist” and email it to mike@ostdyno.com.
  2. You will need to extract and email the current tune in your car. If you have an “original backup” or stock tune please email this also.
    IMPORTANT – 2015+ Mopar only – If you are purchasing an unlocked PCM you will need to send the read from the unlocked PCM
  3. Tutorial videos on extracting tunes and using HPtuners can be found here –  YouTube Channel.
  4. Please include the serial# of your HPtuners module with your original backup file.
  5. All emails should be directed to mike@ostdyno.com

Remote Tuning Policies

                      Remote tuning requires involvement on the part of the remote tuning customer that would not normally occur with an in-house dyno tuning session. Below is a summary of requirements and policies regarding remote tuning:

  • Basic computer knowledge is required to utilize this process.
  • Familiarity with sending/receiving email, adding and opening email attachments, installing software, etc. is necessary.
  • All emails should be directed to mike@ostdyno.com
  • Please do not call our shop for remote tuning updates or revisions. This service is separate from services provided at our shop. 
  • Understanding of the data logging process, reading and loading tunes. We do have videos reviewing this process on our YouTube Channel.
  • Data logs attached to an email should contain the name of the tune revision that the data log was run on.
  • Emails sent with a data log should  be short, descriptive and only contain one data log unless multiple logs are requested by us or are required to resolve a problem.
  • Do not send multiple emails in the same day unless you have purchased the “Titanium” level of service.
  • Tune revisions for “Gold Level” service will be replied to in the order received and within the time period described in my email signature.
  • This is a tuning service, not a build consultation or mechanical issue troubleshooting service. We can point you in the right direction but it is up to you to find the information needed to fix your car in the event of a mechanical or electrical issue. Please do not ask us how to wire in your boost controller, wire in your aftermarket sensors, check for vacuum leaks, etc. If you would like us to perform these services please schedule time in the shop.

Note: Re-tuning (injector change, cam change, fuel change etc.) for both GM and Mopar is an additional charge. 

Tuning Categories

Stock and Mildly Modified – Vehicles that are completely stock or stock with bolt on modifications including: Cold air intake, headers, CAT back exhaust, rear gear change.        
Highly Modified – This category can include aftermarket cam, NA engines converted to forced induction or any modification that requires substantial tuning adjustments
Highly Modified Forced Induction – This category is for aggressively modified vehicles with both forced induction and an aftermarket long duration cam. IMPORTANT: For email tuning customers with this type of vehicle, if engine modifications are being made during the tuning process, or there are extensive modifications, this will often require more than the included 8 revisions. Additional revisions can be purchased if needed using the “Additional Revisions” pricing options below. 
Aftermarket VVT Cam – Any vehicle modified with an aggressive VVT cam (duration @.050 > .218)
Forced Induction – Any NA vehicle that has been modified with the addition of a supercharger or turbocharger.
TCM Tuning – Raised WOT Shifts – this option focuses on changes to the WOT shift points only. No other TCM modifications are included.
Complete Remap – This option is generally reserved for NA cars that have been converted to forced induction and are equipped with the ZFHP 8 speed transmissions. 

Additional Revisions

Each remote tune purchase includes 8 revisions for the original tuning combination at no additional charge.
After the 8 revisions are consumed additional revisions can be purchased as follows:
1 revision – $50
3 revisions – $100 (when purchased together)
8 revisions – $200 (when purchased together)